ARCHIVE 2019
Themes to be Resolved
Based on the opinions from Tokyo residents, the themes needing resolutions decided for each category.
Deposits & Withdrawals
| Themes | |
|---|---|
| Bank teller window | 1. Inconvenient that there are some procedures which can only be done in bank branches, such as ID verification |
| Online Banking | 2. Difficult to manage different login IDs and passwords and verification method for multiple online bank accounts |
| 3. Hard to find services or functions when using online banking | |
| Fees | 4. Deposits and withdrawal fees remain high |
| Remittance/ Transfer | 5. Want a simple and low-cost app for making transfers |
Payments
| Themes | |
|---|---|
| Electric payments | 6. Want other convenient cashless payment methods besides e-money |
| 7. Too many different types of e-money makes it a hassle to use | |
| 8. The number of stores in Japan that accept credit cards, etc, is limited | |
| Security | 9. Security systems should be strengthened to prevent theft and unauthorized use of cards/smartphones |
| Usability | 10. Want to have a payment system platform utilizing transportation/ MaaS * |
*MaaS : “Mobility as a Service”.
MaaS is a concept that views mobility as an integrated service for users, not simply as a means, such as a single mobility service using one app to provide optimum means of transport from a place of departure a destination. (Ministry of Land, Infrastructure, Transport and Tourism)
Asset Management
| Themes | |
|---|---|
| Invest Education | 11. Want tools for beginners for learning about investment |
| Procedures | 12. Want to start investing, but don’t understand how to start |
| Product Range | 13. Want advice on asset management products that is suitable for the respective customer from a neutral perspective |
| 14. There are few services/goods that can be managed with a smaller amount | |
| 15. Want a new service that allows investment advice to be received which is linked to daily life |
Insurance
| Themes | |
|---|---|
| Systems/ Procedures | 16. Insurance procedures are inconvenient |
| 17.Difficult to find out status of insurance coverage | |
| Product Range | 18. Want advice on insurance products that is suitable for the respective customer from a neutral perspective |
| 19. Want a service that allows insurance sharing |
Financing
| Themes | |
|---|---|
| Procedures | 20. Want quicker and simpler procedures and examinations of loans |
| Product Range | 21. Want advice on loans that is neutral and suitable |
| 22. Want a loan service that can accept even start-up companies with low credit ratings | |
| 23. Want a loan service tailored to cash flow |
Other
| Themes | |
|---|---|
| Management | 24. Want a service that can manage financial assets collectively, such as bank accounts, insurance, securities, inheritance etc. |
| Other | 25. Want to have a new financial service in preparation for the coming age in which life expectancy will average 100 years |
Number of applicants and applicant countries
In “Resolution of Tokyo Residents’ Needs” category*, applications were received from 80 financial institutions across 17 countries and regions (including Japan).
* Renamed to “Financial Innovation” Cathegory from 2019.
Support Program
Support program
As the selected companies head towards the final screening they worked on developing their proposed service or product into a concrete offering. The Support Program included preliminary seminars, a mentoring program, business matching opprtunities, and provision of office space.
Winners overview & Solution video & Award Ceremony
Winners overview
| Company | Theme |
|---|---|
| 1st Frich,Inc. | Insurance Want a service that allows insurance sharing. |
| 2nd Fly Money Technologies LTD | Payments Too many different types of e-money makes it a hassle to use. |
| 3rd 400F Co., Ltd. | Asset Management Want advice on asset management products that is suitable for the respective customer from a neutral perspective. |
Solution Video from Winners
Frich,Inc.
Fly Money Technologies LTD
400F Co., Ltd.
Award Ceremony
