ARCHIVE 2018




Themes to be Resolved

Based on the opinions from Tokyo residents, the themes needing resolutions decided for each category.

Deposits & Withdrawals

Themes
Bank teller window1. Inconvenient that there are some procedures which can only be done in bank branches, such as ID verification
Online Banking2. Difficult to manage different login IDs and passwords and verification method for multiple online bank accounts
3. Hard to find services or functions when using online banking
Fees4. Deposits and withdrawal fees remain high


Payments

Themes
Electric payments5. Want other convenient cashless payment methods besides e-money
6. Too many different types of e-money makes it a hassle to use
Credit Card7. The number of stores in Japan that accept credit cards, etc, is limited
Security8. Security systems should be strengthened to prevent theft and unauthorized use of cards/smartphones


Asset Management

Themes
Invest Education9. Want tools for beginners for learning about investment
Product Range10. Want advice on asset management products that is suitable for the respective customer from a neutral perspective
11. There are few services/goods that can be managed with a smaller amount
Procedures12. Want to start investing, but don’t understand how to start


Insurance

Themes
Product Range13. Want advice on insurance products that is suitable for the respective customer from a neutral perspective
Systems/ Procedures14. Insurance procedures are inconvenient
15. Difficult to find out status of insurance coverage


Financing

Themes
Procedures16. Want quicker and simpler procedures and examinations of loans
Product Range17. Want advice on loans that is neutral and suitable
18. Want a loan service that can accept even start-up companies with low credit ratings
19. Want a loan service tailored to cash flow


Other

Themes
Management20. Want a service that can manage financial assets collectively, such as bank accounts, insurance, securities, inheritance etc.

Number of applicants and applicant countries

In “Resolution of Tokyo Residents’ Needs” category*, applications were received from 55 financial institutions across 16 countries and regions (including Japan).
* Renamed to “Financial Innovation” Cathegory from 2019.

Support Program & Solution Video from Winners

Support program
As the selected companies head towards the final screening they worked on developing their proposed service or product into a concrete offering. The Support Program included preliminary seminars, a mentoring program, business matching opprtunities, and provision of office space.

 

Solution Video from Winners
justInCase,Inc.

TORANOTEC Ltd

GLORY LTD.

Winners overview & Award Ceremony

Winners overview

CompanyTheme
1st justInCase,Inc.Insurance Insurance procedures are inconvenient
2nd TORANOTEC,Ltd.Asset Management There are few services/goods that can be managed with a smaller amount
3rd GLORY LTD.Deposits and Withdrawals Inconvenient that there are some procedures which can only be done in bank branches, such as ID verification

Award Ceremony

Photo by Facebook of Yuriko Koike, Governor of Tokyo
http://www.metro.tokyo.jp/tosei/governor/governor/index.html?fbclid=IwAR0Ux5oypT8Fng4_y0FX5J2DI2m1tLhYscAiL2IncbczJCO_L-YybmkmC5M